Boost Productivity with Digital Experience Monitoring
Rapidly detect and resolve app, network, and device issues.
Optimize user experiences across all locations, devices, and apps
The problem
Poor technology experiences have serious consequences
Your users rely on 24/7 access to apps, data, and services, so it's essential to secure these assets from cyberattacks as well as ensure optimal performance. Slowdowns and outages can harm productivity, employee morale, and the customer experience.
Legacy digital experience monitoring solutions leave IT teams unable to see the full picture across devices, networks, and apps. Beyond that, zero trust architectures break traditional network monitoring tools.
66%
TechTarget
74%
Enterprise Management Associates
91%
Freshworks
Product Overview
Ensure great user and customer experiences across all locations, devices, and apps
Visibility from endpoint to app
Get instant answers with ZDX Copilot
Unlock productivity with an advanced AI assistant for all your app, network, and device performance questions.
Benefits
Make work easier for users and IT
Get end-to-end visibility
Gather metrics from users’ devices, over multiple networks, to apps and services—even those not in your control.
Reduce help desk tickets
Detect and fix IT issues. with AI-powered root cause analysis, before they affect users.
Consolidate multiple monitoring tools
Simplify your monitoring stack with a single end-to-end view.
Turn the lights on in minutes
Simply enable ZDX once you’ve installed Client Connector. There's nothing else to deploy.
Product Details
Monitor user experiences
Understand the digital experience of your apps and services from your users’ point of view.
Key offerings
Get global views of user satisfaction. Drill down by regions, departments, and users.
Review each user’s score along with causes of poor experiences using AI.
Get alerts via email, IM, and tools like ServiceNow when anomalies are detected.
Fix performance issues
Instantly expose root causes using AI, and help users get back to work more quickly.
Key offerings
Quickly isolate root causes in devices, Wi-Fi, security services, networks, or apps.
Conduct investigations and drill-downs by asking questions in natural language.
Integrate with ServiceNow or via our API to create tickets and support triage, analysis, and resolution.
Empower end users to fix issues within their control, such as poor Wi-Fi or high resource usage, with AI-powered guidance.
Monitor applications
Monitor apps from user devices and global locations to ensure users get uninterrupted service.
Key offerings
Observe apps running in your data center or cloud in addition to SaaS. Understand page fetch and DNS times.
Monitor Microsoft Teams, Zoom, and Webex meeting experiences to identify root causes of poor call quality.
Monitor availability and performance of apps and services 24/7 from globally distributed locations.
Monitor networks
Maintain visibility across networks—even those not in your control—to support users no matter where they work.
Key offerings
Respond to issues related to ISP, DNS, Wi-Fi, apps, and more across your network and beyond, before users complain.
Track packet loss and latency for each hop, and remotely initiate packet captures for deep network troubleshooting.
See how ISP issues like blackouts, brownouts, and high latency impact user experience.
Monitor devices
Maintain a complete picture of the devices and software in your organization. Get detailed insights for each device, no matter where it is.
Key offerings
Instantly access device health metrics for troubleshooting: CPU, memory, disk I/O and Wi-Fi, active processes, and more.
Understand the breadth of devices by manufacturer and models, and software by version and deployment.
Review crash statistics and startup times, with factors impacting them, across Microsoft devices.
Get global insights
Review the impact of digital experience initiatives on employee productivity. See trends and seek opportunities to optimize.
Key offerings
Report on performance trends with built-in or custom templates. Combine, correlate, and visualize insights from diverse datasets.
Generate slide decks for cross-functional team meetings. Set goals and take steps to further optimize digital experiences.
Choose the right Zscaler Digital Experience plan for your needs
Use cases
Empower and enable your entire workforce
Quickly detect and address user experience issues to keep users productive no matter where they are. Reduce mean time to resolution with AI-powered root cause analysis and insights.
Get an integrated view of application, network, and device health. Plus, get deep insights into audio, video, and sharing quality of Microsoft Teams, Zoom, and Webex calls.
Only with ZDX, get end-to-end visibility in zero trust environments to optimize performance and rapidly fix user experience issues affecting productivity.
Understand the performance and availability of critical apps like Microsoft 365 or Salesforce, and ensure that SaaS vendors meet service level agreements.
NUESTRA PLATAFORMA
Experimente el poder de Zero Trust Exchange de Zscaler
Una plataforma integral para proteger, simplificar y transformar su negocio.
01 Operaciones de seguridad
Reduzca el riesgo y detecte y contenga las infracciones, con información procesable de una plataforma unificada
02 Protección contra la amenaza cibernética
Proteja a los usuarios, los dispositivos y las cargas de trabajo para evitar verse comprometido y el movimiento lateral de amenazas
03 Seguridad de los datos
Benefíciese de una inspección completa de TLS/SSL a escala para una protección de datos completa en toda la plataforma SSE
04 Zero Trust para sucursales y la nube
Conecte usuarios, dispositivos y cargas de trabajo en la sucursal, la nube y el centro de datos, y entre estos elementos.
Customer Success Stories
Molson Coors puts great user experiences on tap
Ciena rapidly detects and solves network performance issues at scale
Liberty Mutual empowers help desk to resolve issues with ease
MGM Resorts International wins big on user experience and productivity
